Acceptable Use Policy

Mobiledock Pty Ltd is committed to providing quality services and this policy outlines our acceptable use by end users of our Mobiledock service accessed at https://my.mobiledock.com.

Access and use of services, applications, software, websites, content, data, platforms, APIs or other materials as referenced in the applicable terms (“Mobiledock Materials”) by you or your company, End Users, subcontractors or agents (“you” or “your,”) is subject to this Acceptable Use Policy (“AUP”). This Acceptable Use Policy applies to agreements effective date as of the 3rd of May, 2021.

You shall not use nor permit others to use Mobiledock Materials in a way that:

1) violates any applicable law, regulation or directive, including but not limited to advertising, export, and privacy;

2) violates, misappropriates or impairs any Mobiledock or third party rights, including but not limited to property, intellectual property, publicity and treatment of personal information;

3) is abusive, deceptive, defamatory, offensive or obscene;

4) permits or seeks to permit the unauthorized use, disclosure or access of/to any Mobiledock Materials, including but not limited to (except as expressly permitted by applicable law or contract): data mining, copying, storing, transmitting, assigning, (re)selling, (sub)licensing, distributing, displaying, publishing, benchmarking, scanning, monitoring, mirroring, framing, embedding, scraping, linking, modifying, translating, combining, creating derivative works, disassembling, decompiling, and reverse engineering;

5) violates/circumvents contractual usage restrictions or any monitoring, reporting or authentication mechanisms;

6) has the goal or effect of:

a) circumventing, breaching, probing or compromising any security measures (including but not limited to introducing viruses, worms, spyware or other malware);

b) gaining unauthorized access to any information, services or systems (including but not limited to phishing, pharming or spoofing); or

c) disrupting the integrity, availability or operation of any information, services or systems (e.g. DoS, DDoS);

7) includes unauthorized penetration testing, vulnerability scanning, or any other form of security assessment of Mobiledock Materials without prior written consent from Mobiledock. All requests for authorized security assessments must be submitted to Mobiledock at least 30 days in advance and may be subject to conditions set by Mobiledock.

8) the Mobiledock Materials or any information derived therefrom is used

a) for high-risk systems, devices or products in a manner where Mobiledock Materials or any information derived therefrom would be critical to health or security of people or property; or

b) for Military Use activities. Military use means use by any armed services (such as army, navy, marine, air force or coast guard), government intelligence or reconnaissance agencies or any end user whose actions or functions are intended to support such activities;

9) removes, modifies, or obscures any copyright, trademark, or other proprietary right notices; or

10) would expose the Mobiledock Materials to any open source software, open content, or open database licenses or other resembling terms where such licenses or terms would (i) cause the disclosure or distribution of the Mobiledock Materials (or any part thereof); (ii) grant any licenses to any derivative works of any Mobiledock Materials (or any part thereof); (iii) cause redistribution of the Mobiledock Materials (or any part thereof) at no charge, as a condition for use, modification or distribution of such other material; or (iv) otherwise restrict or impact the licensing or other use of the Mobiledock Materials (or any part thereof).

Mobiledock reserves the right, but does not assume the obligation, to investigate any suspected violation of this AUP and may, acting reasonably:

  • remove content and/or suspend, disable, or terminate access;
  • report any suspected violations to enforcement officials or affected third parties; and
  • seek reimbursement of losses and costs resulting from such violations, including, but not limited to, reasonable legal fees.

If you become aware of or suspect any violations of this AUP, you are to promptly notify Mobiledock (at assistance@mobiledock.com.) and comply with any reasonable requests made by Mobiledock to investigate and remedy the violation.

POLICY UPDATES

This Policy may change from time to time and is available on our website. Last updated 27th August 2024.

ACCEPTABLE USE POLICY COMPLAINTS AND ENQUIRIES

If you have any queries or complaints about our Acceptable Use Policy please contact us at:

Mobiledock Pty Ltd

150 Albert Road, South Melbourne, VIC 3205, Australia

+61 3 9001 1565

asisstance@mobiledock.com