Your Data, Secure at Every Step

Mobiledock is hosted on Amazon Web Services (AWS) data centres located in Australia. These facilities are globally recognised for their robust physical and environmental controls, being ISO 27001 certified and SOC 2 Type 2 attested.

We simplify login without compromising security. Mobiledock uses authentication through your email or single single-on (SSO) — no need to remember a new password.

We regularly scan for vulnerabilities and conduct annual third-party penetration testing. If something doesn’t look right, we make it easy for you to report it directly to us.

All data moving through Mobiledock is protected using Transport Layer Security (TLS). All data stored in Mobiledock is encrypted. Your information stays safe in transit, and at rest, at all times.

Access to your data is strictly limited to support staff who need it. Our internal safeguards include background checks, signed confidentiality agreements, and secure offboarding protocols.

Security is everyone’s responsibility at Mobiledock. We train our employees to recognise potential risks — and give them the tools to act on them. Prevention starts with awareness.

All Mobiledock services around the world are monitored for availability and performance 24x7. Any issues are immediately highlighted to support personnel, and investigated.

We operate provision Mobiledock in multiple geographically separate data centres to keep your service running. If an outage occurs, our systems are built to recover quickly — so you can keep making bookings and running your business without disruption.

We believe in the confidentiality of your data. We follow a strict data retention policy, and never use your information beyond what’s required to provide the service. View our privacy policy.

To keep Mobiledock a secure and professional platform, all users accept our terms and conditions before use — ensuring the system is used as intended.

Any partner involved in delivering Mobiledock services is held to the same high security standards we apply to ourselves.

Mobiledock has received a SOC 2 Type I attestation report covering the Security, Availability, and Confidentiality Trust Services Criteria, following an independent audit by a licensed CPA firm. We are currently undergoing assessment for SOC 2 Type II, reflecting our ongoing commitment to maintaining strong security controls and protecting customer data.