The Chemist Warehouse Group is the largest community pharmacy franchise retailer in Australia with over 500 retail stores and more than 17,000 employees.
The Chemist Warehouse mission is to have the best range of consumer products at the best prices. In order to meet this aggressive mission, strategic objectives around volume efficiencies to enhance customer experience is required.
The Challenge
Chemist Warehouse has a network of six distribution centres (two NDCS, three RDCs and an eCommerce only DC) across Australia, with sites facing issues relating to the arrival of third-party freight including a lack of visibility of inbound freight, difficulty managing labour utilisation and site congestion that impacts driver and employee on-site safety.