JDK Management’s 35% Efficiency Surge: A Mobiledock Success Story
JDK Management is on a clear mission - to deliver superior facilities and the most precise and efficient customer service to its clients. As a constantly growing family-owned and operated company, JDK Management stands as one of Shepparton’s largest storage warehouses, offering cutting-edge technology, inventory management systems, and exceptional country-style customer service.
The Challenge
JDK Management faced unique challenges within its temperature-controlled warehousing and logistics operations at its three busy storage warehouses in Shepparton, including:
- Inefficient dock scheduling internal communication, relying on ad-hoc emails and phone calls with carriers.
- Limited visibility of load details for inbound and outbound shipments.
- Lack of control of inbound and outbound processes.
- Pre-day dock scheduling requirements at the three facilities - ensuring the correct vehicle was assigned to the right dock at the right time.
- Pre-day labour planning to optimise staffing across facilities.
- Inability to correctly manage carrier compliance to ensure timely deliveries.
- A complex central storage solution for PODs.
The Solution
JDK Management deployed Mobiledock, a leading dock appointment scheduling service tailored to local needs and regulations. As a result of using Mobiledock, JDK Management’s operations are now able to achieve the following:
- Load identification: Carriers input valid purchase orders (or sales orders) into bookings, enhancing visibility and ensuring accuracy and efficiency in inbound logistics.
- Load quantity control: JDK now control load quantities for both inbound and outbound shipments, optimising warehouse space and resource allocation.
- Carrier compliance management: Mobiledock facilitated the management of carrier compliance, ensuring timely and efficient deliveries.
- POD capture and storage: JDK now easily attach PODs to bookings.
- Product segregation: A feature that allows effective segregation of ambient, chilled, and freezer products.
- Pre-day labour planning: JDK now plan labour resources in advance, optimising staffing to meet operational demands.
The Results
The implementation of Mobiledock has resulted in the following:
- 70% Improved Load Tracking: Provides a reliable source of truth for all POs and SOs, improving inventory tracking.
- 50% Faster Dock Turnaround: Reduces dock turnaround time by 50%, from 45 minutes to 15 minutes through dock appointment scheduling.
- 35% Increased Efficiency: Enhances overall efficiency by 35% by proactively managing scheduled vehicles and temperature-controlled products.
- 24% Less Congestion: Reduces congestion by 24% by strategically scheduling arrivals and considering dock availability.
- Demurrage Costs Eliminated: Eliminates demurrage costs by reducing congestion and streamlining site resources through scheduled arrivals.
- Enhanced Safety: Ensures a safer environment, particularly in outside areas and dock zones, through controlled scheduling.
- Optimised Labour Planning: Ensures adequate staffing, meets operational demands, and boosts productivity through proactive labour planning.
- Source of Truth: Provides access to DIFOT, POs and SOs, compliance issues (if applicable), and PODs for each transport movement within Mobiledock.