The Porter House Hotel Sydney, MGallery enhances safety with Mobiledock
The Porter House was originally commissioned in 1876 by philanthropist and horticulturist, Hugh Dixson, and started life as Dixson & Sons’ grand tobacco factory. In 1891, furniture manufacturer WW Campbell & Co and famous leather merchant George Johnson & Sons leased the building, continuing its historical association with quality artisanship – a tradition The Porter House Hotel Sydney – MGallery continues to honour.
The site now comprises two buildings – the new signature MGallery Hotel consisting of 122 guest rooms across the first 10 floors, together with 131 residential apartments called Castle Residences spanning the remaining floors of the 36-storey tower and the original Heritage listed Porter House.
The Challenge
The Porter House selected Mobiledock to enable the effective scheduling of deliveries into their loading docks, help prevent congestion and improve safety at the site.
The Porter House team uses Mobiledock’s rules engine to preference deliveries based on their operational requirements. This ensures for example that food and beverage deliveries for the hotel are given preference at key times and other non-critical deliveries are scheduled during quieter parts of the day.
Authorised suppliers, carriers and drivers select available times for their deliveries using Mobiledock’s intuitive booking wizard. They receive automated confirmations which contain all relevant details for their booking.
When the drivers arrive on site, they present this confirmation which is scanned by the loading dock staff recording their arrival on site, and triggering notifications to the recipients of the delivery that the goods have arrived.
The dock team also uses Mobiledock to automate reporting on the utilisation of the docks and other metrics for their internal stakeholders.
The Solution
The Porter House selected Mobiledock to enable the effective scheduling of deliveries into their loading docks, help prevent congestion and improve safety at the site.
The Porter House team use Mobiledock’s rules engine to preference deliveries based on their operational requirements. This ensures for example that food and beverage deliveries for the hotel are given preference at key times and other non-critical deliveries are scheduled during quieter parts of the day.
Authorised suppliers, carriers and drivers select available times for their deliveries using Mobiledock’s intuitive booking wizard. They receive automated confirmations which contain all relevant details for their booking.
When the drivers arrive on site, they present this confirmation which is scanned by the loading dock staff recording their arrival on site, and triggering notifications to the recipients of the delivery that the goods have arrived.
The dock team also use Mobiledock to automate reporting on the utilisation of the docks and other metrics for their internal stakeholders.
The Results
Since implementing Mobiledock - The Porter House Hotel have gained visibility and control over the scheduling of their carriers.
This has allowed them to effectively regulate the flow of incoming deliveries and eliminate the potential of multiple carriers trying to utilise the loading dock simultaneously.
As a result, their key priority of minimising potential safety risks while increasing operational efficiency has been achieved.
By using Mobiledock. The Porter House Hotel can now easily and proactively manage their time and resources.